Privacy policy

When you provide WOW facial (“Us”, "We") with information through this website, shop.wowfacial.co.uk (“this Site”), we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to this Site is subject to this Privacy Policy and our Terms of Service. Please note that this Privacy Policy governs only information provided to this Site.

Information Collection
We do not collect personally identifiable information about you, except when you provide it to us directly or through a third party. For example, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address and telephone number), birthday, gender and product and/or skincare, or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiry date.
Sensitive information is not generally sought through this Site. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it in accordance with this Privacy Policy.
If you would prefer that We do not collect any personally identifiable information from you, please do not provide us with any such information. Please note that if you do not wish to provide any personal information, you will not be able to make purchases on this Site.
To protect your personal information, users registering at this Site must also enter a user name and password.
Prior to your submission of your personally identifiable information to this Site, you will be asked whether you consent to the processing and transfer of your personal information in accordance with this Privacy Policy. If you consent, you will be able to submit your information to this Site.
Use of Personally Identifiable Information
We strive to provide you with a full range of personalised skin care and cosmetic recommendations designed to meet your needs. In order to provide you with this level of service, we may use your personal information in the manner described below:
1. Communications to Serve You
  If you have elected to provide us with your contact information, e.g., by registering at this Site or by placing an order, we may email you with updates regarding this Site or your order. For example; all registered users will receive a welcome email to confirm their registration to our site and confirmation emails will be sent to all registered users on completion of an online order and to announce to users that their order has been shipped. We may also contact you to respond to any customer care queries (e.g. lost orders, returns, questions about product usage).
2. Opt-In Communications
  In addition to the essential service related announcements that we will send you as detailed in Section 2(a) above, if you opt-in during this Site’s registration process or at other times when you may submit personally identifiable information, the information you provide may be used to create and deliver to you our regular mailing list, which is sent out multiple times a week, and which may consist of promotion alerts, special discounts, new product launches, coming soon updates, skin care advice, product recommendations and other relevant information (“Opt-In Communications”).
No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent.
We will never share your personal details with any third parties for their use in marketing their products or services to you without your consent.
Disclosure of Personally Identifiable Information
1. Fraud Protection and Compliance with Law
  We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organisations for credit fraud protection and risk reduction.
2. Service Providers
  We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, credit card processing companies, fulfilment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
3. Business Transfers
  As we continue to develop our business, we might sell certain parts of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on this Site you agree that your data may be transferred to such parties in these circumstances.
Cookies, IP Addresses, Pixel Tags & Tracking Technology
A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on this Site, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. This Site uses the following cookies:
A comprehensive list can be found here.
Children under 18
If you are under 18 years of age, you may not browse this Site. You may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for minors and we do not knowingly collect personally identifiable information from any person under 18 years of age.
Links
This Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Site. We encourage you to read the privacy policies of other websites you link to from this Site or otherwise visit.
Security
We implement various security measures in accordance with industry standards to protect the security of your personal information. Your personal information will be stored at facilities located in the UK.
Accuracy of and Updating Your Information
We will take reasonable steps to create an accurate record of any personal information you have submitted through this Site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information.
You are responsible for keeping your information on file with us up to date. You may review and change the personally identifiable information you provide to us at any time by logging into your account and amending the details.
Choice/Opt-Out
You may opt out of receiving future Opt-In communications when you register at this Site or otherwise provide your contact information to us. You may change your preferences at any time by clicking the "unsubscribe" link at the bottom of each Opt-In Communication e-mail you receive.
Notification of Changes
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.

WOW facial Ltd- Company number: 11833871

For information regarding this policy please email info@wowfacial.co.uk